Your Guarantee

Lifetime no quibble guarantee

We want to keep you and your pet safe and happy. That's why we offer a lifetime guarantee that the text on all our pet ID tags will remain legible for as long as you need to read it.

We are the only company to offer this unique, no quibble guarantee, which is good for both tags for dogs and cat ID tags, and covers all the different styles and sizes that we offer on our website.

As animal lovers ourselves, we know that your pets get into scrapes. Roaming the great outdoors can lead to complications, but even indoor pets love to get themselves into trouble sometimes. Our guarantee covers all pet ID tags, regardless of your animal's lifestyle. Whether your dog loves frolicking in the undergrowth and hedges, or your cat is always looking for adventure in tiny spaces, you can be sure that their pet ID will be safe in our hands.

We're exceptionally proud of the hard work that goes into every cat and dog ID tag that we produce. Our top-quality, deeply engraved lettering is designed to remain easy to read under even the most extreme conditions, and so far we're happy to say that pet owners have been satisfied with the quality of our craftsmanship. If, however, your pet collar tag somehow becomes unreadable, just get back in touch with us and let us know what's happened. We'll be happy to replace your pet ID tag free of charge.

Your peace of mind is important to us - but what's even more important is your pet's safety and wellbeing. That's why we decided to make this a lifetime guarantee, and we promise that we'll always honour it.

Please bear in mind that you must only ever put one tag on your pet's collar. Two tags alongside each other can rub together, causing friction that can wear away at the material and lead to damage, erosion and eventual illegibility. Because of this, it is very important to ensure that all the essential text is written on just one tag.

For the same reason, don't be tempted to add an extra tag to your pet's collar for purely decorative purposes, either. Remember, we offer attractive, highly decorated sparkle or glitter pet tags if you want your dog or cat to look special. Of course, these decorative tags are also covered by our lifetime no quibble guarantee.